Privacy Policy for Business learning Video
Privacy policy
Effective date: June 24, 2026 · Last updated: June 24, 2026
This Privacy Policy describes how Business learning Video ("we", "our", or "us") collects, uses, and protects the personal information of businesses and their team members ("you") who use our online learning management system (LMS) platform.
1. Information we collect
We collect the following categories of information when you register, use, or interact with our platform:
- Account information — name, email address, job title, organisation name, and password.
- Usage data — course progress, assessment scores, login activity, and feature interactions.
- Device and technical data — IP address, browser type, operating system, and session data.
- Payment information — billing details processed securely via our payment provider (we do not store card numbers).
- Communications — messages, support requests, and feedback you send to us.
2. How we use your information
We use your personal information to:
- Provide, operate, and improve the LMS platform and its features.
- Create and manage user and organisation accounts.
- Track and report on learning progress for individual users and team administrators.
- Send transactional communications such as account confirmations, course updates, and certificates.
- Respond to support queries and customer service requests.
- Process billing and manage subscription plans.
- Comply with applicable legal obligations.
3. Sharing of information
We do not sell or rent your personal data. We may share information with:
- Organisation administrators — team managers and HR administrators within your organisation may view your learning progress and completion records.
- Service providers — trusted third-party vendors who assist in hosting, analytics, payment processing, and customer support, bound by confidentiality agreements.
- Legal authorities — where required by law, court order, or to protect the rights and safety of our users.
4. Data retention
We retain your personal data for as long as your account is active or as needed to provide services. Upon termination of an account, data will be deleted or anonymised within 90 days, unless a longer retention period is required by law or at the request of the organisation administrator.
5. Data security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyse platform usage. You may disable cookies through your browser settings; however, doing so may affect certain platform functionalities. By continuing to use our platform, you consent to our use of cookies as described in this policy.
7. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict certain processing activities.
- Request a portable copy of your data.
To exercise any of these rights, please contact us at support@basumali.com.
8. Children's privacy
Our platform is intended for use by businesses and professional teams. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that such data has been collected, we will take prompt steps to delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and notify users via email or a prominent notice on the platform. Your continued use of our services following any changes constitutes your acceptance of the revised policy.
10. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: